Contact & Support

How can we help?

Choose the topic that best matches your question. Please do not send private journal entries, recordings, children’s information, passwords, or payment-card numbers by email.

Account access

Help with sign-in, account access, or using protected records.

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Billing & cancellation

Questions about the $29.99 November 15-December 15 launch offer, the $49.99 annual renewal rate, cancellation, or a charge.

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Privacy & data request

Request available access, correction, export, or deletion assistance.

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Technical support

Report a page, upload, conceal button, or other feature that is not working.

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Customer support

For the fastest help, include the email connected to your account, the type of device and browser you use, and a short description of what happened. Remove sensitive journal information from screenshots.

Partnerships & Media

Invite Narky into the conversation.

Connect with founder Kamesha Gray about speaking engagements, podcasts, panels, collaborations, press, workshops, and mission-aligned partnerships.

Explore partnerships